The operations behind the numbers
Described exactly as they run —
named only with permission.
These are real customer accounts. We keep names off this page until each customer approves how their story is told — their operations are their business. What we will never do is pad this page with logos that aren't real.
Big Bear, California
Hundreds of properties, one mountain town
A concierge-style operator servicing roughly 385 vacation rental properties synced from their client's property management system. Reservations land, turnovers auto-create with the checkout-to-check-in window, and crews are dispatched daily — the schedule builds itself from the booking feed.
~385 propertiesPMS-syncedEnterprise
Multi-PM portfolio
108 properties across five PM clients
A vacation-home services company running 108 properties for five property-management clients on flat-rate turnover pricing, with a crew scaling to twenty and linen operations managed per property — pull sheets, packed counts, and per-unit profiles.
108 properties5 PM clientsLinen ops
Switched from ZenMaid
64 properties, out of maid software
A cleaning company that outgrew residential maid software and moved its 64-property STR operation onto Rinsebase — booking calendars connected through their client's Hostaway account, turnovers created automatically instead of typed in by hand.
64 propertiesEnterpriseEx-ZenMaid
Resort market
A linen-heavy operation, standardized
A resort-area operator running turnover cleans with per-property linen profiles, daily pull sheets for van loading, and photo-verified completion — the kind of operational detail that used to live in one person's head, now in the platform.
EnterpriseLinen pull sheetsPhoto proof
Named case studies are in progress with our customers' sign-off — this page grows as they approve.