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Training

From a client's first booking
to paying your crew.

Nine short walkthroughs, about a minute each, covering the whole turnover operation in the order you'd set it up. Every video is recorded in a demo account, so the companies, properties and numbers on screen are sample data.

Start here · 1:29

Rinsebase in 90 Seconds

Run your vacation-rental cleaning company from one screen. In 90 seconds: the owner dashboard, cleans that land on your schedule when your client's guest books, live dispatch, invoices that write themselves, and the branded client portal that helps you win and keep property-manager accounts.

The Turnover Automation series

Nine videos, about a minute each.

Part 1 · 1:28

Connect Your Client’s OwnerRez Account

Connect a client who runs their rentals in OwnerRez, without ever needing their login. You send one link, they approve read-only access and choose the properties you clean, and every booking becomes a clean on its checkout date, kept in sync as guests change their plans.

Part 2 · 1:17

Approve or Decline Tight Turnovers

When one guest checks out and the next checks in only a few hours later, Rinsebase doesn't guess. The clean waits for you. See where those turnovers show up, what the Rush tag and window mean, how to approve one onto your schedule, and how to decline with a reason your client receives by email.

Part 3 · 1:15

Set a Default Crew So Every Clean Is Staffed

Stop assigning the same people to the same property clean after clean. Set a default crew once, lead first, and every new clean at that property arrives already staffed. If anyone is off or already booked, the clean waits for you instead of double-booking your crew.

Part 4 · 1:35

Build a Room-by-Room Cleaning Checklist

Give every property a checklist your crew actually follows. Rinsebase lays it out room by room: what the crew does, what they check before the next guest, and the photos they take as proof. Add what's specific to each house, mark what can't be skipped, and save a room as a template for your other properties.

Part 5 · 1:10

Give Your Clients a Live Cleaning Portal

Stop answering "is the house ready?" texts. Give each client their own portal: one private link, no account or password, showing every property you clean for them, which ones are guest-ready, and every upcoming clean with its crew and status. Send it by email in one click or copy the link, and stay in control with expiry, reset, and revoke.

Part 6 · 1:06

Invite Your Cleaning Crew to the App, in English or Spanish

Get your crew into the Rinsebase app. Add each crew member with their email, role, and pay, choose English or Spanish, and Rinsebase emails them an invite to set up their account. Your roster shows who has joined, whose invite is still waiting, and when one needs to go out again.

Part 7 · 1:27

Price Your Cleans: Formula, Turnover Surcharges, Fixed Prices

Set your prices once and every clean is priced the same way. Build a formula from a base price plus bedrooms and bathrooms, preview it live, and add percentage surcharges for turnovers, weekends, and tight windows between guests. When a client wants one set price, give that property a fixed, all-in price and set what your crew earns for it.

Part 8 · 1:05

Invoice Cleaning Clients and Record Payments

Get paid for every clean without chasing anyone. When your crew finishes a clean, Rinsebase drafts the invoice, priced the way you set up. Review it, send it in one click so your client can view it in their portal, and record payments that come in by check, cash, Venmo, or Zelle. Online card and bank payments turn on once you connect Stripe.

Part 9 · 1:04

Run Payroll for Your Cleaning Crew

Pay your crew without chasing timesheets. Every clock-in and clock-out on a clean lands in Payroll, already priced by the crew pay you set on each property or their hourly rate. Check each clean, approve the week, and export straight to Gusto, QuickBooks, ADP, Paychex, or Square, where your provider handles taxes and direct deposit.

Watch it run on the properties you clean.

Everything in these videos is waiting in your account. Start free, or have us walk through it with your own clients and crew on a call.

Common questions

About the videos

Are these videos recorded in a real customer's account? +
No. Every walkthrough is recorded in a Rinsebase demo account filled with sample data, so the companies, properties, clients and numbers you see on screen are not real customers.
What order should I watch them in? +
In order, if you're setting up from scratch: connect a client's calendar, approve tight turnovers, staff your cleans, build checklists, bring in your clients and crew, then set prices, invoice and run payroll. Each video also stands on its own, so jump straight to the part you need.
Is everything in the videos available on every plan? +
Not everything. Some features shown depend on your plan, and online card and bank payments turn on once you connect Stripe. The pricing page lists what each plan includes.
Where can I get help beyond the videos? +
The help center at help.rinsebase.com has setup guides and troubleshooting, and you can always reply to any email from us or book a call from this page.